Terms and Conditions

PARKQ TERMS AND CONDITIONS

Effective Date: August 26, 2026

These Terms and Conditions ("Terms") govern access to and use of the ParkQ mobile application, website, parking-management platform, and related services (collectively, the "Services"). The Services are provided by ParkQ ("ParkQ," "we," "our," or "us"). These Terms apply to residents, visitors, guests, parking users, property-management clients, property personnel, and other individuals or organizations accessing or using the Services. BY ACCESSING OR USING THE PARKQ SERVICES, YOU AGREE TO THESE TERMS. If you do not agree to these Terms, you should not use the Services.

1. PARKQ SERVICES ParkQ provides technology and operational services designed to assist clients with parking management. Services may include resident vehicle registration, digital parking permits, visitor and guest parking registration, parking payments, parking authorization verification, parking-management administration, property parking rules and configurations, parking reporting, customer support, enforcement-related technology, and other parking-management functionality. Features may vary by property.

2. PROPERTY-SPECIFIC PARKING RULES Parking rules are established or approved by the applicable property owner, management company, association, parking operator, or other ParkQ client. Rules may vary between properties. Users are responsible for reviewing and complying with all applicable parking rules, posted signage, permit requirements, visitor restrictions, parking-space restrictions, time limitations, vehicle-registration requirements, property policies, and applicable laws. Registration through ParkQ does not authorize parking in violation of posted signage, property rules, lease provisions, association rules, or applicable law.

3. USER ACCOUNTS Certain Services may require an account. • Provide accurate and current information. • Maintain accurate vehicle information. • Keep login credentials confidential. • Prevent unauthorized use of your account. • Notify ParkQ promptly of suspected unauthorized access. • Accept responsibility for activity occurring through your account to the extent permitted by law. ParkQ may suspend or restrict accounts reasonably believed to be fraudulent, compromised, abusive, or used in violation of these Terms.

4. VEHICLE REGISTRATION Users are responsible for entering vehicle information accurately, including where requested license plate number, license plate state, vehicle make, vehicle model, vehicle color, and parking permit information. Entering incorrect information may result in a vehicle appearing unauthorized. Registration in the ParkQ application does not guarantee a parking space unless the applicable property specifically provides an assigned or reserved parking space.

5. RESIDENT PARKING Residents must comply with the parking program established by their property. Parking privileges may depend upon current residency, lease status, vehicle-registration limits, payment of applicable parking charges, compliance with property rules, and accurate vehicle information. A resident's ability to register a vehicle does not override restrictions imposed by the applicable property.

6. VISITOR AND GUEST PARKING Visitors and guests must comply with the applicable property's visitor-parking rules. The resident, visitor, or other person registering a guest is responsible for ensuring that the correct license plate and vehicle are registered, registration occurs within the required time, the vehicle parks only in authorized locations, applicable visitor-parking fees are paid, and applicable time limits are followed. Visitor registration does not guarantee parking availability.

7. PARKING FEES AND PAYMENTS Certain parking services may require payment. Before completing a transaction, users will be presented with applicable charges as required. By submitting a payment, you authorize ParkQ and its payment-processing providers to process the applicable transaction. Unless otherwise required by law or expressly stated by ParkQ or the applicable property, completed parking transactions may be non-refundable after the parking authorization or parking period has begun. Taxes, processing fees, or other authorized charges may apply.

8. PARKING ENFORCEMENT AND TOWING Properties using ParkQ may independently maintain parking enforcement or towing programs. ParkQ's technology may assist authorized personnel in determining whether a vehicle appears to have valid parking authorization. Parking enforcement decisions may be made by property owners, property managers, authorized parking personnel, towing companies, law-enforcement agencies, or other authorized parties. ParkQ does not guarantee that registration through the Services will prevent enforcement action where vehicle information was entered incorrectly, registration expired, payment was incomplete, the vehicle was parked in a prohibited location, the vehicle violated property rules or posted signage, or another legal basis for enforcement existed. Users should promptly contact the appropriate property or ParkQ customer-support channel if they believe an error occurred. Nothing in these Terms authorizes towing or enforcement contrary to applicable law.

9. CLIENT RESPONSIBILITIES • Providing accurate property information. • Establishing lawful parking rules. • Providing ParkQ with accurate authorized-user information. • Maintaining appropriate authority to provide resident or user information to ParkQ. • Communicating applicable parking policies to residents and users. • Maintaining legally required signage and notices. • Ensuring parking and enforcement practices comply with applicable law. • Maintaining appropriate agreements with third-party towing or enforcement companies.

10. PROHIBITED USE • Submit false vehicle information. • Register a vehicle without authorization. • Fraudulently obtain parking privileges. • Allow unauthorized individuals to use an account. • Attempt to circumvent parking restrictions. • Interfere with the Services. • Attempt unauthorized access to ParkQ systems. • Introduce malware or harmful code. • Scrape or systematically extract ParkQ data without authorization. • Reverse engineer the Services except where expressly permitted by law. • Use the Services for unlawful purposes. • Impersonate another person. • Misuse another person's personal information. • Interfere with parking enforcement operations.

11. SERVICE AVAILABILITY ParkQ works to maintain reliable Services but does not guarantee uninterrupted availability. Services may temporarily become unavailable because of maintenance, software updates, internet outages, cellular outages, third-party service failures, cybersecurity incidents, equipment failures, or events beyond ParkQ's reasonable control. Users remain responsible for complying with posted parking rules even when the application or Services are temporarily unavailable.

12. INTELLECTUAL PROPERTY The ParkQ application, software, designs, graphics, trademarks, logos, text, databases, interfaces, and other proprietary materials are owned by ParkQ or its licensors and are protected by applicable intellectual-property laws. Except for the limited right to use the Services as intended, no ownership rights are transferred to users.

13. PRIVACY ParkQ's collection and use of personal information is described in the ParkQ Privacy Policy, which is incorporated into these Terms by reference where legally appropriate.

14. THIRD-PARTY SERVICES ParkQ may integrate with third-party providers, including payment processors, communications providers, hosting services, mapping services, and other technology providers. ParkQ is not responsible for independent third-party services except to the extent required by applicable law.

15. DISCLAIMER OF WARRANTIES TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." PARKQ DISCLAIMS WARRANTIES THAT MAY LEGALLY BE DISCLAIMED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. Nothing in these Terms excludes warranties or rights that cannot legally be waived.

16. LIMITATION OF LIABILITY TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, PARKQ WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES ARISING FROM OR RELATED TO USE OF THE SERVICES. Nothing in these Terms limits liability that cannot legally be limited or excluded.

17. INDEMNIFICATION To the extent permitted by applicable law, business clients agree to indemnify and hold ParkQ harmless from third-party claims arising from the client's unlawful parking policies, inaccurate information supplied to ParkQ, unauthorized disclosure of personal information to ParkQ, or violation of applicable law. Any separate written agreement between ParkQ and a client will control if its indemnification provisions conflict with this section.

18. SUSPENSION OR TERMINATION ParkQ may suspend or terminate access to the Services when reasonably necessary because of violation of these Terms, fraud or suspected fraud, security concerns, misuse of the Services, client instructions concerning an authorized user, termination of a client's ParkQ services, or legal requirements.

19. CHANGES TO THE SERVICES OR TERMS ParkQ may modify the Services and these Terms from time to time. Material changes will be communicated as required by applicable law. Continued use after updated Terms become effective constitutes acceptance where permitted by law.

20. GOVERNING LAW Except where applicable law requires otherwise, these Terms are governed by the laws of the State of Delaware, without regard to conflict-of-law principles. Mandatory consumer protections applicable in a user's jurisdiction are not waived by this provision.

21. SEVERABILITY If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will remain in effect to the fullest extent permitted by law.

22. ENTIRE AGREEMENT For end users, these Terms and the ParkQ Privacy Policy constitute the agreement concerning use of the Services, except where additional property-specific terms apply. For ParkQ business clients, a separately executed client agreement, service agreement, order form, or similar contract may contain additional terms. If there is a conflict, the executed client agreement will control to the extent specified in that agreement.

23. CONTACT INFORMATION Questions regarding these Terms may be directed to ParkQ, 1111B S Governors Ave, STE 48178, Dover, Delaware 19904; phone 667-231-2818; email info@parkq.net.